Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Post: #1

The project Call Center Automation automates the operations of a call center by giving replies to the customerâ„¢s queries. By adding more entries to the data base store, the application can respond to more number of queries from the customers. The importance is given on giving correct reply to the input queries.

The process of the call center management can be easily explained by means of the Data Flow Diagram. The project gets the queries from the various customers and stores them in a centralized data store. When there are number of queries the queries are stored up in a queue and then the queries are processed one by one. There are separate blocks called data recognizer for recognizing the data, i.e. queries, and data interpreter for interpreting those queries. The input query from the customer is first recognized by the data recognizer by comparing with the entries in the data base store. In the database the solution for each and every query is stored and maintained. Then it is interpreted as what type of query it is and how it should respond to the query. The input query is compared with the queries in the database store. The solution for the input query is founded. The information service switch switches the application between different types of distributed services. The final result, the reply to the customerâ„¢s query is obtained at the end.

Technology:DOT NET
Post: #2
can any one help me in getting the codes for call center automation

Important Note..!

If you are not satisfied with above reply ,..Please


So that we will collect data for you and will made reply to the request....OR try below "QUICK REPLY" box to add a reply to this page
Popular Searches: micro computer technology center, call antys in kerala, mitel training center, call center awards, warrenton training center, call center management ebook, blood center,

Quick Reply
Type your reply to this message here.

Image Verification
Image Verification
(case insensitive)
Please enter the text within the image on the left in to the text box below. This process is used to prevent automated posts.

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  CRIME AUTOMATION & REPORTING SYSTEM smart paper boy 5 3,316 21-05-2015 03:59 PM
Last Post: seminar report asees
  Automation of Airtel prepaid distribution Accounts Management mechanical engineering crazy 3 2,803 07-05-2013 10:11 AM
Last Post: computer topic
  CALL CENTRE MANAGEMENT system project topics 10 7,235 16-02-2012 11:51 AM
Last Post: chrisharris
  Automation of ticket booking system for performances mechanical engineering crazy 1 2,726 03-02-2012 11:14 AM
Last Post: seminar addict
  DISTRICT MEDICAL DATA CENTER BASED UPON CLOUD COMPUTING smart paper boy 0 1,195 19-08-2011 10:49 AM
Last Post: smart paper boy
  Automation of ticket booking system for performances project topics 0 647 04-08-2011 03:33 PM
Last Post: project topics
  Architect Office Automation System project topics 0 701 04-08-2011 03:32 PM
Last Post: project topics
  CALL CENTER AUTOMATION project topics 0 514 28-04-2011 06:36 PM
Last Post: project topics
  OFFICE AUTOMATION SYSTEM seminar class 0 1,937 02-04-2011 02:02 PM
Last Post: seminar class
  Automation of Marketing Operations (AMO) mechanical engineering crazy 1 882 19-03-2011 02:17 AM
Last Post: ramsal3090