Workflow is an IT technology which uses electronic systems to manage and monitor business Processes. It is a set of programs that aids in the tracking and management of all the activities in a project from start to finish. Workflow is, the procedural steps, the people involved, the required input and output, and the tools needed, for each step in a business process.
Workflow helps you automate a range of business tasks, and electronically route the right information to the right people at the right time. Users are notified of pending work, and help managers route approvals through the system quickly